The Best Service is No Service: How to Liberate Your Customers from Customer Service Keep them Happy and Control Costs

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Material type: Text

TextPublication details: San Francisco Jossey-Bass Publishers 2008Description: 312pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 PRI (Browse shelf(Opens below))	Available		M0025011

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