The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization

By:

Contributor(s):

Material type: Text

TextPublication details: New Jersey John Wiley & Sons Inc. 2005Description: 270pISBN:

Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 SPE (Browse shelf(Opens below))	Available		M0019354

Total holds: 0

Previous								Next
Previous	658.812 SNO Unleashing Excellence: The Complete Guide to Ultimate Customer Service	658.812 SOM Managing Customer Value: One Stage at a Time	658.812 SPE Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company	658.812 SPE The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization	658.812 SRI One Land One Billion Minds: Insights on Branding in India	658.812 STE Customer Service on The Internet: Building Relationships, Increasing Loyalty and Staying Competitive	658.812 STE Keep the Right Customers: The Key to Profitable Customer Retention	Next

There are no comments on this title.

to post a comment.